1. All sales of clearance items are final. No returns, refunds, or exchanges will be accepted unless the item is deemed faulty. We encourage you to carefully review product descriptions and sizing information before purchasing.
2. Clearance items are sold in as-is condition, with all relevant details outlined in the product description. We encourage you to review sizing charts and product details carefully before purchasing.
3. Prices are as marked, and no additional discounts or promotional codes can be applied to clearance items at checkout.
4. Orders placed during the sale period may experience processing delays due to high demand. Our team is working diligently to process and ship all orders as quickly as possible.
5. Kindly note that we are unable to retroactively apply sale prices to purchases made outside the designated sale period.
6. Our customer service team is here to assist you with any questions or concerns, though response times may be longer than usual during the sale period. We appreciate your patience and understanding.
1. Click here to download the returns form
2. Fill out the returns form
3. Print and place in the package with the stock you wish to return
4. We will contact you via email to confirm we have received the stock and action your refund or store credit.
If you would like assistance with this process, please contact Customer Service via email at support@taniaustralia.com.
We want you to love all of your Tani pieces. If you find an item is not quite right we will happily offer:
1. Credit voucher on sale and full priced items, or
2. Refund on full priced items only
1. Items must be returned in their original condition, with Tani tags attached, including all packaging.
2. Returns must be sent within 30 days from receipt of items.
3. If you purchase in the month of December, we extend these returns to within 60 days from receipt of items.
4. We do not accept returns on underwear for hygiene reasons.
5. You as the purchaser are responsible for the cost of returning goods to Tani. We cannot be responsible for goods damaged in return transit. Tani recommends using a postage method which insures items in transit.
6. Any refund will be credited back to your original method of payment. Please note: The refund can take up to 10 business days to appear in your account.
7. Any item purchased online at www.taniaustralia.com.au cannot be returned to one of Tani's independent stockists.
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