How to complete a return to Tani Australia
1. Click here to download the returns form
2. Fill out the returns form
3. Print and place in the package with the stock you wish to return
4. We will contact you via email to confirm we have received the stock and action your refund or store credit.
If you would like assistance with this process, please contact Customer Service via email at firstname.lastname@example.org.
Tani Australia Returns Policy
We want you to love all of your Tani pieces. If you find an item is not quite right we will happily offer:
1. Credit voucher on sale and full priced items, or
2. Refund on full priced items only
Terms & Conditions
- Items must be returned in their original condition, with Tani tags attached, including all packaging.
- Returns must be sent within 30 days from receipt of items.
- If you purchase in the month of December, we extend these returns to within 60 days from receipt of items.
- We do not accept returns on underwear for hygiene reasons.
- You as the purchaser are responsible for the cost of returning goods to Tani. We cannot be responsible for goods damaged in return transit. Tani recommends using a postage method which insures items in transit.
- Any refund will be credited back to your original method of payment. Please note: The refund can take up to 10 business days to appear in your account.
- Any item purchased online at www.taniaustralia.com.au cannot be returned to one of Tani's independent stockists.